PM Software Built for the Post-FARE Act Era
Every PM platform was built before algorithmic fairness regulation, before LLMs, before smart access, before EV charging became standard. RealRiches was built after all of it. Compliance is not a feature — it is the architecture. Voice AI is not a roadmap item — it is 9,759 lines of production code. That distinction matters when regulators, tenants, and investors come calling.
Key Capabilities
3-Model Consensus Tenant Screening
Three independent AI models must reach consensus before any decision. Disparate impact analysis on every batch. Automated adverse action notices with reason codes. Full FARE Act + FCRA + Colorado ADAI compliance with immutable audit trails. Not a credit check — a legally defensible screening architecture built after the $230M RealPage DOJ settlement proved every other approach fails.
LangGraph 9-Agent Autonomous Pipeline
LeadQualifier, TourScheduler, ApplicationReviewer, ScreeningOrchestrator, LeaseGenerator, InsuranceActivator, PaymentInitializer, AccessProvisioner, MoveInCoordinator. Each agent has its own state machine, error recovery, and human escalation. No PM competitor has autonomous multi-agent leasing — they have FAQ chatbots.
Sub-300ms Multilingual Voice Pipeline
Twilio receives calls, Deepgram nova-3 transcribes in 10 languages, Claude Sonnet 4.6 processes intent, ElevenLabs synthesizes natural speech with property-specific voices. Handles maintenance, lease inquiries, payments, showings, emergencies — 24/7, in the tenant's language. No PM platform has real voice AI — they have IVR phone trees.
Intelligent Payment Orchestration
Stripe processes rent, Plaid verifies bank accounts + income in real-time, automated late fees with grace periods, payment plan generation, marketplace payouts via Connect for multi-owner portfolios. Reconciliation is automatic. Income verification feeds screening decisions. No separate accounting needed.
Automated Rent-to-Credit Pipeline
Every on-time payment reported to Experian, TransUnion, Equifax via Esusu. Tenants build credit by paying rent they already owe. 20-30% lower turnover. Not an add-on — wired into the payment flow, activates at lease signing.
4-Vendor Smart Access Control
ButterflyMX video intercoms, Brivo cloud credentials, Allegion institutional locks, Seam universal API — all through one HAL layer. Issue, revoke, schedule credentials from PM dashboard. Visitor codes for vendors. Elevator control for high-rises. No PM integrates more than one access vendor — RA integrates four simultaneously.
EV Charging Revenue Center
ChargePoint station management and billing in tenant accounts. Per-kWh billing, session tracking, revenue reporting. Properties with EV charging command 5-8% rent premiums. Revenue center, not cost center — managed from the same dashboard as rent collection.
Phone-Captured Tours + In-Unit AI
3DGS tours from any smartphone — no Matterport camera, no $200/tour. Drop an Alexa in vacant units and Nelo answers prospect questions live: sqft, pets, parking, schools, lease terms. The only PM platform where the property itself is an AI sales agent 24/7.
How RA Compares
| Capability | RealRiches | AppFolio | Yardi Breeze |
|---|---|---|---|
| FARE Compliance | ★ Built-In (ONLY) | None | Manual |
| AI Screening | ✓ 3-model FairScreen | Basic credit | Basic credit |
| Autonomous Leasing | ✓ 9-agent LangGraph | None | None |
| Voice AI | ✓ Sub-300ms, 10 langs | None | None |
| Credit Reporting | ✓ Esusu 3-bureau | Add-on | None |
| Smart Access | ✓ HAL 4-vendor | None | None |
| EV Charging | ✓ ChargePoint native | None | None |
| 3DGS + Alexa | ✓ Phone-captured + in-unit AI | None | None |